77ap's Privacy Policy

1 What Information We Collect

During registration and use of 77ap, we may collect various types of information. This information is used to improve our service quality and personalise your experience.

1.1 Information You Provide Directly

Information you give us directly:

• Full name and date of birth (for age verification)
• Email address and contact details
• Username and password (stored in encrypted form)
• Payment-related information (such as bKash, Nagad, or Rocket number, bank account details)
• Documents required for identity verification (national ID card or passport)
• Any information you provide when submitting a support request

1.2 Information Collected Automatically

The following information is collected automatically while you use our platform:

• IP address and device identifier information
• Browser type and operating system details
• Activity logs on the platform (login times, game history, transaction records)
• Information obtained through cookies and similar tracking technologies
• General location information (country and region level)

1.3 Information Received from Third Parties

For purposes of payment processing, identity verification, or fraud prevention, we may also receive limited information from our approved partners. In such cases, the relevant third party's own privacy policy will apply.

2 How We Use Information

77ap uses collected information only for the following legitimate purposes:

• Account Management: To create, verify, and keep your account secure.
• Service Delivery: To facilitate gaming, betting, and financial transactions.
• Age and Identity Verification: To ensure no one under 21 can use the platform.
• Customer Support: To resolve your requests and issues promptly.
• Security and Fraud Prevention: To detect unauthorised access, fraud, and suspicious activity.
• Legal Compliance: To comply with applicable laws and regulations.
• Service Improvement: To improve platform functionality and user experience.
• Relevant Communications: To send important account-related notifications.

We will never use your information for any purpose not explicitly stated in this policy. If there are any significant changes to how we use your information in the future, we will notify you in advance.

3 Data Storage and Security

3.1 Security Methods

77ap uses industry-leading technology to protect your personal information:

• SSL (Secure Socket Layer) encryption — all data transfers are handled through secure channels
• Password encryption — your password is never stored in plain text
• Firewalls and intrusion detection systems — to prevent unauthorised access
• Regular security audits and vulnerability testing
• Restricted access controls — only authorised staff can access the information they need

3.2 Retention Period

We retain your personal information for as long as your account is active or as needed to provide services. Even after an account is closed, some information may be retained for a defined period in accordance with applicable law for legal obligations, dispute resolution, or fraud prevention purposes.

3.3 Location of Data Storage

Your information is stored on secure servers. If it ever becomes necessary to transfer data to a different jurisdiction, we will ensure that equivalent protections to those in this policy are in place at that location.

4 Sharing Information with Third Parties

77ap never sells or rents your personal information. Information may be shared in the following limited circumstances:

4.1 Service Provider Partners

Only the necessary information is shared with our trusted partners for payment processing (bKash, Nagad, Rocket, bank transfer), identity verification, or technology services. These partners process information under our instructions and cannot use it independently for any other purpose.

4.2 Legal Obligations

We may be required to provide certain information to comply with a court order, a lawful request from a law enforcement agency, or a requirement under applicable law. In such cases, we will always provide only the minimum necessary information within the bounds of the law.

4.3 Business Changes

In the event of a change in business ownership or a merger, your information may be transferred to the new owner. In such an event, we will notify you in advance and the terms of this policy will continue to apply.

5 Cookies and Tracking Technologies

77ap uses cookies and similar technologies to improve your experience and ensure platform functionality.

5.1 Cookies We Use

• Essential Cookies: For maintaining login state, ensuring security, and operating core functionality — the platform cannot work properly without these.
• Functional Cookies: To remember your preferences and settings, such as language or notification preferences.
• Analytics Cookies: To understand which parts of the platform are used most — this information helps improve the service.

5.2 Cookie Controls

You can control or reject cookies through your browser settings. Please note that disabling essential cookies may prevent you from using some important features of the platform.

6 Your Rights and Controls

As a 77ap user, you have the following rights over your own information:

• Right to Access: You can request to know what information we hold about you.
• Right to Rectification: If your account contains incorrect or outdated information, you can ask us to correct it.
• Right to Erasure: In certain circumstances, you can request that your personal information be deleted. However, some information may need to be retained due to legal obligations.
• Right to Restrict Processing: In some cases, you can request that the processing of your information be limited.
• Right to Data Portability: You can request to receive your information in a commonly usable format.
• Right to Object: You can object at any time to your information being used for marketing communications.

To exercise these rights, contact our support team. We will process your request within a reasonable time. After identity verification, these rights can be exercised without any undue restriction.

7 Protection of Minors

77ap explicitly does not provide services to persons under the age of 21. We do not knowingly collect personal information from any minor.

Age verification during registration is mandatory. If we become aware that a minor is using or has previously used our platform, we will close the relevant account and delete all information associated with that person.

If you believe a minor is using our platform, please notify our support team immediately.

8 Response to Data Security Breaches

While our security measures are very robust, no digital system is entirely risk-free. If a data security breach occurs, 77ap will take the following steps:

• An investigation will begin immediately after the incident is identified
• Affected users will be notified as quickly as possible
• Emergency technical measures will be taken to reduce risk
• Relevant authorities will be notified in accordance with applicable law
• Measures will be taken to prevent the same incident from recurring in the future

You also have a responsibility for your account's security. Keep your password confidential, use a strong and unique password, and always log out after using someone else's device.

9 Changes and Updates to This Policy

77ap may update this privacy policy when necessary. For any significant changes, we will notify you in the following ways:

• A prominent notice will be displayed on the platform
• A notification will be sent to your registered email address
• The "Last Updated" date at the top of the policy will be changed

Continued use of the platform after any changes will be considered as your acceptance of the updated policy. We therefore recommend reviewing this policy regularly.

10 Contact Us

If you have any questions or concerns about this privacy policy, or wish to exercise your rights regarding your information, please contact our support team. 77ap's support team is available seven days a week, 24 hours a day, in both Bengali and English.

To learn more about how to stay safe on our platform and enjoy gaming responsibly, read our Responsible Gaming page. To understand the general rules for using the platform, see our Terms and Conditions.